Data Protection & User Rights
This Privacy Policy explains how 8jbet collects, uses, stores, shares and protects your personal data, and sets out the rights available to you in relation to that data. Please read it carefully alongside our Terms & Conditions.
Privacy at a Glance
The cards below are a plain-language summary of our key privacy commitments. The full binding policy is set out in the sections below — please read them in full.
8jbet collects personal data limited to what is necessary for account registration, identity verification (KYC), transaction processing, fraud prevention and legal compliance. We do not collect data speculatively or without a lawful basis.
We do not sell, rent or trade your personal data to third parties for their own marketing or commercial purposes. Data sharing with third parties occurs only as described in this Policy and only where a lawful basis exists.
All data transmitted between your device and the 8jbet Platform is protected by SSL/TLS encryption. Stored personal data is held in access-controlled environments with industry-standard security measures in place.
You have the right to access, correct and in certain circumstances request deletion of your personal data. You may also object to certain processing activities. Details of how to exercise these rights are set out in the User Rights section below.
Personal data is retained for as long as required to fulfil the purposes for which it was collected, to comply with legal obligations or to resolve disputes. Once no longer required, data is securely deleted or anonymised.
Data-related queries, rights requests and complaints can be sent to our support team at [email protected] (plain text only — not a clickable link). We aim to respond to data enquiries within 30 days of receipt.
This Privacy Policy ("Policy") is issued by the operator of the 8jbet online sports betting and casino platform ("Operator", "we", "us", "our"), accessible at https://8jbet.cam ("Platform", "Website"). It describes how we collect, use, disclose, store and protect personal data relating to users of the Platform ("User", "you", "your") and visitors to the Website.
This Policy is incorporated into and forms part of the 8jbet Terms and Conditions. By registering an Account, accessing the Platform or interacting with the Website, you acknowledge that you have read and understood this Policy. If you do not accept the terms of this Policy, you must not use the Platform.
This Policy should be read alongside the Terms & Conditions, which govern the overall relationship between you and the Operator.
In this Policy, the following terms have the meanings set out below:
3.1 The Data Controller for personal data collected through the 8jbet Platform is the Operator of the Platform. For data-related correspondence, please use the contact details provided in Section 16 of this Policy.
3.2 Where third-party service providers (Data Processors) process personal data on our behalf, they do so only pursuant to written agreements that bind them to appropriate data protection standards consistent with this Policy.
4.1 We collect personal data in the following categories, depending on how you interact with the Platform:
4.2 You are not required to provide personal data to browse the public pages of the Website. However, you cannot register an Account, make deposits, place bets or use the core features of the Platform without providing the data described above.
We process your personal data on the following legal bases, as applicable to each processing activity:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (the Terms & Conditions agreement) |
| Processing deposits and withdrawals | Performance of contract; legal obligation |
| KYC / identity verification | Legal obligation; legitimate interest (fraud prevention) |
| Fraud detection and security monitoring | Legitimate interest; legal obligation |
| Responsible gambling tools and monitoring | Legal obligation; legitimate interest (player protection) |
| Customer support communications | Performance of contract; legitimate interest |
| Platform analytics and improvement | Legitimate interest (improving services) |
| Marketing communications (where opted in) | Consent |
| Compliance with regulatory obligations | Legal obligation |
6.1 We use your personal data for the following purposes:
6.2 We do not use your personal data for automated decision-making that produces significant legal effects on you, other than in the context of fraud prevention systems, where human review is available upon request.
7.1 We may share your personal data with the following categories of recipients, strictly as required for the purposes set out in this Policy:
7.2 We do not sell, rent or trade your personal data to any third party for their own independent marketing or commercial purposes.
7.3 All third-party Data Processors engaged by the Operator are required by contract to process personal data only on our documented instructions and to implement appropriate technical and organisational security measures.
8.1 The Platform uses cookies and similar tracking technologies to enable core functionality, improve user experience and support analytics. The categories of cookies used include:
8.2 You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality. Strictly necessary cookies cannot be disabled via the browser without preventing you from using the Platform.
9.1 The Operator and certain of its third-party service providers may be located in countries outside Pakistan and outside the jurisdiction in which you are resident. As a result, your personal data may be transferred to and stored in countries that may not provide the same level of data protection as your home country.
9.2 Where personal data is transferred internationally, the Operator takes steps to ensure that appropriate safeguards are in place, including data processing agreements with contractual clauses designed to protect the transferred data.
9.3 By using the Platform, you acknowledge and consent to the transfer of your personal data as described in this section.
10.1 We retain personal data for as long as is necessary to fulfil the purposes set out in this Policy, unless a longer retention period is required or permitted by applicable law.
10.2 The following indicative retention periods apply:
10.3 Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data is not considered personal data and may be retained indefinitely for statistical or analytical purposes.
11.1 The Operator implements and maintains appropriate technical and organisational security measures designed to protect your personal data against accidental loss, unauthorised access, disclosure, alteration or destruction. These measures include:
11.2 Notwithstanding the measures above, no data transmission over the internet or electronic storage system is completely secure. You use the Platform at your own risk in this regard. You are also responsible for maintaining the security of your own Account credentials.
12.1 Subject to applicable law, you may have the following rights in relation to your personal data held by the Operator. To exercise any of the rights below, please submit a written request to [email protected] (plain text — not a clickable link).
You have the right to request a copy of the personal data we hold about you and information about how we process it.
You have the right to request correction of inaccurate or incomplete personal data we hold about you.
In certain circumstances, you may request deletion of your personal data. This right is subject to overriding legal retention obligations, particularly those related to KYC and anti-money laundering record-keeping.
You may request restriction of certain processing activities while the accuracy of data is contested or where you have objected to processing.
Where processing is based on consent or contract and carried out by automated means, you may request a structured, machine-readable copy of your personal data.
You may object to processing carried out on the basis of legitimate interests, including profiling for direct marketing purposes. Objection to direct marketing will be honoured without requiring justification.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
You have the right to lodge a complaint about our data processing activities with the relevant supervisory authority in your jurisdiction.
12.2 We will respond to rights requests within thirty (30) days. In complex cases we may extend this period by a further thirty (30) days, in which case we will inform you of the extension and the reasons for it.
13.1 The 8jbet Platform is strictly for adults aged 18 or above, or the higher minimum age required by the applicable jurisdiction. We do not knowingly collect personal data from persons under the applicable minimum age.
13.2 As part of the KYC process, we collect and process identity documentation to verify that all registered users meet the applicable minimum age requirement.
13.3 If we become aware that personal data has been collected from a minor, we will take steps to delete that data promptly and close the relevant Account in accordance with the Terms & Conditions.
14.1 This Policy is published in English and is directed at users accessing the Platform from various locations, including Pakistan. 8jbet does not make representations regarding compliance with any specific Pakistani data protection statute.
14.2 Pakistani users should be aware that the Platform and its data processing infrastructure may be located outside Pakistan. As noted in Section 9, international data transfers are subject to appropriate contractual safeguards.
14.3 Payment method references on this Platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are contextual references only. These providers are not data processors for 8jbet unless a direct processing relationship exists at the time of your transaction. 8jbet does not hold formal data-sharing agreements with these entities by virtue of their mention in this Policy.
15.1 The Operator reserves the right to update or amend this Privacy Policy at any time. Changes will be published on this page with an updated review date. Where a change is material — meaning it substantially affects how we collect or use personal data — we will make reasonable efforts to notify registered users via the email address on file.
15.2 Your continued use of the Platform following publication of an updated Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, you must discontinue use of the Platform and may request account closure.
To exercise a data rights request, raise a privacy concern, make a complaint or ask any question about this Policy, please contact the 8jbet team using the details below. All contact details are displayed as plain text only and are not clickable links. Please copy the address manually into your email client.
For general platform questions, you may also refer to our FAQ page. For information about our Terms of Use, visit the Terms & Conditions page.
Continue Exploring
Our FAQ covers common account and platform questions. For data rights requests or privacy concerns, email us at [email protected] (plain text — not a link). We aim to respond within 30 days.
18+ only, or the higher minimum required by the operator/licence jurisdiction. Local laws may restrict gambling. This Policy does not constitute legal advice.